ServiceNow launches Autonomous Workforce that thinks and acts; adds Moveworks to the ServiceNow AI Platform
View original at finance.yahoo.comServiceNow launches Autonomous Workforce that thinks and acts; adds Moveworks to the ServiceNow AI Platform AI specialists execute work with the scope, authority, and governance required for business New ServiceNow EmployeeWorks solution connects conversational AI chat and enterprise search from Moveworks with autonomo…
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ServiceNow's Autonomous Workforce is handling 90%+ of employee IT requests at ServiceNow
80% confidenceUKG has dozens of agentic use cases already live with Moveworks for 15,000 employees
80% confidenceServiceNow Now Assist is resolving 98% of initial touchpoints at City of Raleigh
80% confidenceThe L1 Service Desk AI Specialist is 99% faster than when cases are handled by human agents
80% confidenceBusinesses don't need more pilots or promises. They need AI that gets work done. The leaders realizing value from AI are investing in platforms where intelligence, execution, and trust work as one system.
80% confidenceAda AI Assistant saves Siemens Healthineers employees 5,000 hours monthly with 91% satisfaction
80% confidenceCVS Health needs AI that can handle complexity while maintaining compliance and security for 300,000 colleagues
80% confidenceServiceNow EmployeeWorks is one of the first AI front doors that doesn't just summarize, it completes the work
80% confidence
Data points we hold from this source
| ServiceNow · workflows run | 80 billion_per_year |
| ServiceNow · employee request automation rate | 90 percent |